1. What is panettone, and where does it originate?

  • Panettone is a traditional Italian sweet bread that originates from Milan, Italy. It's typically enjoyed during the holiday season and is known for its light, fluffy texture and delicious flavor.

2. What flavors of panettone do you offer?

  • We offer a variety of panettone flavors, including classic plain, chocolate chip, fruit-filled, and more. Check our product listings for the current flavor selection.

3. Is your panettone suitable for people with dietary restrictions?

  • We offer panettone options that cater to different dietary needs, including gluten-free and vegan panettone. Please browse our product descriptions for specific dietary information.

4. How should I store panettone to keep it fresh?

  • Panettone should be stored in a cool, dry place in an airtight container or sealed plastic bag to maintain freshness. Avoid refrigerating it, as it can dry out the bread.

5. What is the shelf life of your panettone?

  • Our panettone typically has a shelf life of several weeks to a few months, depending on the specific product. You can find the expiration date on the packaging.

6. Do you offer gift packaging or options for special occasions?

  • We do not currently offer gift packaging for panettone but you can include personalized messages with your orders. It's perfect for gifting during holidays, birthdays, and other special occasions.

7. Can I place a bulk order for panettone for events or corporate gifting?

  • Absolutely! We accommodate bulk orders for events, parties, and corporate gifting. Please contact our customer support team to discuss your specific needs and receive a quote.

8. What are the shipping options and costs for panettone orders?

  • Shipping options and costs vary depending on your location and the size of your order. You can find detailed shipping information, including estimated delivery times, during the checkout process.

9. Do you offer international shipping?

  • Please call our support team for queries related to overseas shipping.

10. What is your return and refund policy if I'm not satisfied with my panettone order?

             We have a satisfaction guarantee. If you're not completely satisfied with your panettone order, please contact our customer support team within 14 days of receiving it, and we'll assist you with returns and refunds as needed. Be sure to review our full return policy on our website for more details.